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Wincanton is a leading third-party logistics (3PL) and supply chain solutions provider in the UK and Ireland. As the largest British logistics company we work in industry sectors as diverse as milk, defence, energy, retail, consumer goods and construction, supporting every stage of development and adding value through our supply chain expertise and innovative approach to logistics challenges. With over 17,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do and our mission is “to make our customers business’s better, every day.”


Transport & Logistics

Job Summary:

Wincanton are looking for people who are passionate about delivering excellent customer service to join us as a Customer Service Home Delivery Assistant in our award-winning IKEA contract in WembleyLondon.


  • The role will involve assisting the driver, customers service and delivering furniture as part of a two-person team. If you enjoy a varied workload and are keen to develop your career in a growing and fast-paced organisation, this could be the next career move for you!
  • Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to in line with our values and behaviours
  • Help the driver to keep the truck, lorry or van you use clean, tidy and well cared for so it is ready to be used the next day
  • Keep in regular communication with both customers and colleagues to update on progress and manage expectations effectively


  • Be passionate about providing an excellent customer experience to our customers in their homes
  • Be physically able to carry furniture in our customers’ homes, taking care to protect their property and personal effects
  • DBS check will be undertaken
  • Passionate about delivering excellence
  • Confident, engaging, polite and friendly
  • Understanding, calm, professional and a team player
  • Ideally hold a driving licence with no more than 6 points
  • Be willing to upskill to a driver role via the Professional Driving Programme


  • Permanent 48 hour a week contract
  • 28 days annual leave includes bank holidays
  • Access to the Professional Driver Programme – Class 2 Licence Acquisition
  • Company pension scheme
  • Child care vouchers
  • Full Uniform
  • RAC discount
  • High street, Online Stores and Restaurant Discounts




£21,765.12 per annum


Full time, Permanent


***All applications should be made through the external partner website link below***


*** Warning and Disclaimer: Although this role is advertised on our jobs board it is from an employer that is not part of The Prince’s Trust and so you will need to apply externally***
We need to tell you –   we have not checked out the job and don’t know whether the role is right for you. So we can’t endorse the advert or the job or know if you are making a good choice. You should think about any risks there are, ask any questions,  and if you proceed with the application, you must realise and accept that it is up to you to make the choice and to be responsible if there are any further consequences.
If you have any questions or problems with applying please get in touch on

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